"Our previous (large) phone company provided terrible customer service! Worse yet, every month our bill would increase and I would spend hours getting it straightened out. They could not take care of the billing and service problems we were experiencing; I would dread the battle every month. Our facility is over 100 years old and has had numerous renovations. SnapCom took responsibility in designing, installing, maintaining and adapting a 21st century system tailored for us. Manor Grove pays less now than what our phone bill use to be AND technicians even come on site at no extra charge. We thought we were going to need to spend thousands on updating our phones but SnapCom handled it all for no money out of pocket."