Technology
Developer Friendly API

We believe in our API so much that the Snapcom Portal uses the API exclusively for all functionality.

The Snapcom API is well documented and follows OpenAPI standards to make using the API easy for developers.
The API allows you to create custom solutions for your business needs. Call control, provisioning, and event triggers are just some of the things you can do with the Snapcom API.
Our text, video conferencing, and fax platforms also have a robust APIs to support any use case your business may have.

Data Centers

Services are colocated in three datacenters: Saint Louis, Chicago, and Atlanta following major carrier routes in diverse facilities. Each facility follows enterprise-grade certificationn and compliance:

  • Key card access throughout entire facility
  • Video surveillance
  • 24/7 access to authorized customer personnel via access lists
  • Two (2) factor authentication for MMRs
  • SSAE 16 SOC 1 Type 2
  • SSAE 16 SOC 2 Type 2
  • SSAE 16 SOC 3
  • ISO 27001
  • PCI Compliant
  • HIPAA Compliant
  • Utility feeds: diverse feeds
  • Backup generator power: N+1
  • UPS system: N+1
DDoS Protection

To mitigate DDoS attacks, Snapcom employs Cloudflare's Magic Transit.
Magic Transit provides L3,L4, and L7 protection. Cloudflare delivers DDoS mitigation using their entire network. This provides exceptional protection against common voice over IP DDoS attacks such as SIP reflection and volumetric attacks.

This network has a capacity of over 280 Tbps and spans more than 310 cities in 120 countries. Their network allows us to sit approximately 50 ms from about 95% of the Internet-connected population globally. This is especially important for our latency-sensitive applications.

Proactive Monitoring Systems
Snapcom utilizes several tools to monitor traffic, servers, and call quality across the platform. This provides a panoptic view of our infrastructure to prevent unforeseen issues or downtime, and to ensure every call sounds great.
  • Active latency and call quality monitoring
  • Each Snapcom data center utilizes multi-homed BGP for redundancy
  • Publicly accessible status page
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12444 Powerscourt Dr Suite 270, Saint Louis, MO 63131

(314) 499-8500